Returns are welcome anytime within 30 days of your original receipt of your order. If 30 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange. Customers are responsible for paying for return shipping costs for mailing the item back to our warehouse. Please email us at support@Upliftex.com for a Return Authorization (RA) number and our return address before mailing item back, and make sure to include this RA number with your return.
Returns will not be accepted without this RA number.
Our inventory are turning over at a fast pace with items selling out daily, we are unable to guaranteed we will have the size/item you request for exchange at the moment. For exchange, we suggest to place a new order for the new size/ item and return your current order.
Most of our products are eligible to be returned, with the following exceptions:
All returns are subject to quality approval and inspection.Unapproved products will be sent back and return will be denied.Please take extra care to inspect and test all returned items to ensure they meet these requirements:
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, refunds will be issued in the amount equaling the item’s original purchase price, shipping costs are non-refundable and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
We always make sure everything is 100% premium quality before shipping to you if by any means you received a wrong or defective item,please contact us with photo evidence at support@Upliftex.com within 30 days upon receiving the order.We will send a new item as soon as possible once your claim is deemed eligible.
***All defective/faulty claims much be submitted within 30 days upon receiving the order to be eligible.After 30 days policy period, we can no longer process those requests and Upliftex is not responsible for used items.
Because orders are processed quickly after they are received, we do not accept cancellations after an order is placed. No refund will be given for any reasons when an order is in transit.
All discount codes need to be entered at checkout to be valid before submitting an order.Only one discount code can be used per order, and we can not apply discount codes or reimburse discounts after an order is placed.